At Springer Nature, we are committed to complying with all laws and regulations and conducting our operations ethically and honestly. To help support our high standards, we have processes for staff, business partners and all third-parties to ask questions or to raise concerns about how Springer Nature is operating. One of these processes is the Speak Up System.
The Speak Up system is provided by Business Keeper AG, a third party company, and permits anyone to make a report securely and, if they wish, anonymously. Reports can be submitted in any language and no IP addresses are collected when using the system.
Anyone who, in good faith, raises a question or reports a concern is following our Code of Conduct and is doing the right thing. No one who raises a question or makes a report - whether in writing, in person or online – may be retaliated against by anyone in Springer Nature for doing so. Retaliation in any form will not be tolerated.
Our Speak up system can be used to ask questions, or to report concerns, about how we operate or about our Code of Conduct. Concerns relating to editorial and publishing processes or customer service should not be directed here. Please visit our general locations & contacts page to identify where best to find help.
